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Right to Service

DEPARTMENT OF PERSONNEL
CHANDIGARH ADMINISTRATION

Chandigarh Right To Service Act
Chandigarh Right To Service Rules

NOTIFICATION

No : 28/67/1-IH (11)-2019/14032  Dated : 13.09.2019

In exercise of the powers conferred under section 2(k) of the Punjab Right to Service Act, 2011 and Punjab Right to Service (Amendment) Act, 2014 as extended to Union Territory of Chandigarh by the Government of India, Ministry of Home Affairs vide Notification no G.S.R. 1015€ dated 14.08.2017, the Administrator, Union Territory, Chandigarh is pleased to notify the services, designated officers, first appellate authorities, second appellate authorities and stipulated time limit for the purpose of Section 3 of the Punjab Right to Service Act, 2011 and the Punjab Right to Service (Amendment) Act, 2014 as extended to Union Territory of Chandigarh, as details below:

(Related to services rendered by the Deputy Commissioner Office)

PUBLIC NOTICE

Sr. No. Name of the Department/ Office/Wing Name of the Service Stipulated timelimit (Working Days/Hours/Minutes) Designated Officer First Appellate Authority Second Appellate Authority
(1) (2) (3) (4) (5) (6) (7)
DC OFFICE
1.

 

 

 

 

 

 

 

 

 

MA
(Miscellaneous Assistant) Branch 

 

 

 

 

 

 

 

 

Grant of event permission for Road Show, Shobha Yatra, Nagar Kirtan, Trade Fair Exhibition, etc

 

 

 

 

 

 

 

 

 

25 days
(a) A letter will be sent to the concerned Deptt. like SSP (L&O), SSP (T&S), Chief Fire Officer, M.C Office, Chandigarh etc. for obtaining NOC/Report: within 03 days
(b) The SSP (L&O), SSP (T&S), Chief Fire Officer, M.C Office, Deptt shall send the NOC/Report to the O/o DC: within 15 days
(c) O/o D.C shall Grant Permission: within 07 days
Superintendent

 

 

 

 

 

 

 

 

 

 

 

Additional Deputy Commissioner

 

 

 

 

 

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

 

 

 

 

 

2.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Countersignatures on documents

 

 

 

 

 

10 days
(a) A letter will be sent to the concerned authorities like Birth & Death Department, Registrar Marriages etc. for sending genuineness report: within 03 days
(b) Documents will be countersigned: within 07 days
 -do-

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

3.

 

 

 

 

 

 

 

STA
(Stamp Assistant) Branch 

 

 

 

 

Refund of Non-Judicial Stamp Papers/ Court Fee orders

 

 

 

 

 

(40 days)
(a) An application for refund will be sent to Tehsildar (R) for verification: within 05 days
(b) Tehsildar (R) will submit the verification report: within 30 days
(c) Payment will be made to the applicant: within 05 days
 -do-

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

4.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Refund of Treasury Challans

 

 

 

 

 

 

(55 days)
(a) An application for refund will be sent to Tehsildar (R) for verification: within 05 days
(b) Tehsildar (R) will submit the verification report: within 30 days
(c) Payment will be made to the applicant: within 20 days
 -do-

 

 

 

 

 

 

 

Deputy Commissioner-cum-Collector, U.T, Chandigarh (Revenue)

 

 

 

 

 

Commissioner Chandigarh Division Chandigarh (Revenue)

 

 

 

 

 

5. -do- Certified copies of Record 15 days -do- Additional Deputy Commissioner Deputy Commissioner
6.

 

 

 

 

 

 

 

 

 

 

RIA
(Receipt & Issue Assistant) Branch 

 

 

 

 

 

 

 

Registration of Partnership Firm

 

 

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Deptt like SSP (L&O), SSP (T&S), for obtaining NOC/Report: within 05 days
(b) The SSP (L&O), SSP (T&S), Deptt shall send the NOC/Report to the O/o DC: within 15 days
(c) O/o D.C shall issue Certificateof Registration of Partnership Firm: within 20 days
 -do-

 

 

 

 

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

 

 

 

 

 -do-

 

 

 

 

 

 

 

 

 

 

7.

 

 

 

 

 

 

 

 

 

 

RIA
(Receipt & Issue Assistant) Branch 

 

 

 

 

 

 

 

Registration of Welfare Society

 

 

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Deptt like SSP (L&O), SSP (T&S), for obtaining NOC/Report within 05 days
(b) The SSP (L&O), SSP (T&S), Deptt shall send the NOC/Report to the O/o DC: within 15 days
(c) O/o D.C shall issue Certificate of Registration of Welfare Society: within 20 days
Superintendent

 

 

 

 

 

 

 

 

 

 

Additional Deputy Commissioner

 

 

 

 

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

 

 

 

 

8.

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

Private Security Agency

 

 

 

 

 

 

 

 

50 days
(a) A letter will be sent to the concerned Deptt like SSP (L&O), SSP (T&S), for obtaining NOC/Report: within 05 days
(b) The SSP (L&O), SSP (T&S), Deptt shall send the NOC/Report to the O/o DC: within 15 days
(c) O/o D.C shall issue certificate of Private Security Agency License: within 30 days
Additional Deputy Commissioner

 

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

 

 

Home Secretary

 

 

 

 

 

 

 

 

9.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

MPKBY Agency

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Deptt like SSP (L&O), SSP (T&S), for obtaining NOC/Report: within 05 days
(b) The SSP (L&O), SSP (T&S), Deptt shall send the NOC/Report to the O/o DC: within 15 days
(c) O/o D.C shall issue Certificate of MPKBY Agency :within 20 days
Superintendent

 

 

 

 

 

 

 

Additional Deputy Commissioner

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

10.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

SAS Agency

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Deptt like SSP (L&O), SSP (T&S), for obtaining NOC/Report: within 05 days
(b) The SSP (L&O), SSP (T&S), Deptt shall send the NOC/Report to the O/o DC:within 15 days
(c) O/o D.C shall issue Certificateof SAS Agency: within 20 days
-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

11.

 

 

Revenue Branch

 

 

Certified copies of all manual documents at village level if the number of pages is less than 05 3 days

 

 

Patwari

 

 

Assistant Collector Grade-II/ Tehsildar (Revenue)

 

Assistant Collector 1st Grade/SDM concerned

 

12. -do- All types of verifications to be done by revenue officials like Patwari/ Kanungo/ Tehsildar etc. 30 days -do- -do- -do-
13. -do- Certified copies of all manual documents at village level if number of pages is 6-14 5 days -do- -do- -do-
14. Revenue Branch Certified copies of all manual documents at village level if number of pages is 15-30 7 days Patwari Assistant Collector Grade-II/ Tehsildar (Revenue) Assistant Collector 1st Grade/SDM concerned
15. -do- Certified copies of all manual documents at village level if the number of pages is more than 30 15 days -do- -do- -do-
16. -do- Private Partition of Land (mutual consent of land-owners) 90 days for partition
(finalization at the time of attestation of mutation)
Assistant Collector Grade-II/ Tehsildar (Revenue) Assistant Collector 1st Grade/SDM concerned Collector
17. -do- Demarcation of Land
(mutual consent of landowners
60 days
45 days : where police help is required (subject to availability of police force)
Circle Kanungo Assistant Collector Grade-II/ Tehsildar (Revenue) Assistant Collector 1st Grade/SDM concerned
18. -do- Residence certificate 45 days Tehsildar (Revenue) Additional Deputy Commissioner Deputy Commissioner
19. -do- Late Entry orders of Birth & Death 60 days -do- -do- Deputy Commissioner
Subject to receiving report/
verification from MOH/ Hospital
20.

 

 

 

 

 

 

Certificate Branch of SDM Office

 

 

 

 

 

 

Issuance of SC certificate (Bonafide)

 

 

 

 

 

40 days
(a) A letter will be sent to the area Patwari/Tehsildar (Revenue) for verification: within 05 days
(b) Tehsildar (R) will submit the verification report: within 30 days
(c) Certificate will be issued: within 05 days
SDA
(Sub Divisional Assistant) of the area concerned 

 

 

 

SDM
of the area concerned 

 

 

 

Deputy Commissioner

 

 

 

 

 

21.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Issuance of SC certificate (Migration)

 

 

 

 

 

a) A letter will be sent to the concerned authorities in the State of origin for the genuineness/ verification report: within 05 days
b) After receipt of genuineness/ verification report from the State of origin, the certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

22.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Issuance of OBC certificate (Bonafide)

 

 

 

 

 

40 days
(a) A letter will be sent to the area Patwari/Tehsildar (Revenue) for verification: within 05 days
(b) Tehsildar (R) will submit the verification report: within 30 days
(c) Certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

23.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Issuance of OBC certificate
(Migration) 

 

 

 

a) A letter will be sent to the concerned authorities in the State of origin for the genuineness/ verification report: within 05 days
b) After receipt of genuineness/ verification report from the State of origin, the certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

24.

 

 

 

 

 

 

Certificate Branch of SDM Office

 

 

 

 

 

 

Issuance of Minority certificate

 

 

 

 

 

 

40 days
(a) A letter will be sent to the area Patwari/Tehsildar (Revenue) for verification: within 05 days
(b) Tehsildar (R) will submit the verification report: within 30 days
(c) Certificate will be issued: within 05 days
SDA of SDM (Central)

 

 

 

 

 

 

SDM (Central)

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

25.

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

Issuance of Nationality certificate

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Police authority and the area Patwari/Tehsildar (Revenue) for verification report: within 05 days
(b) The Police authorities and the area Patwari/Tehsildar (Revenue) will sent the verification report: within 30 days
(c) Certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

26.

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

Registration of Birth Certificate in adoption cases

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the concerned Medical Superintendent for assessment of age of child: within 05 days
(b) The Medical Superintendent will assess the age of the child and inform the same to the office of the concerned SDM: within 30 days
(c) Certificate will be issued: within 05 days
SDA
of the area concerned 

 

 

 

 

 

SDM
of the area concerned 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

27.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Change of parents’ name in the Birth Certificate in adoption cases

 

 

 

 

25 days
(a) A letter will be sent to the concerned Sub Registrar for verification report: within 05 days
(b) The Sub Registrar will send the verification report: within 15 days
(c) Certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

28.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Permanent Residence certificate

 

 

 

 

 

 

40 days
(a) A letter will be sent to the area Patwari/Tehsildar (Revenue) for verification: within 05 days                               (b) Tehsildar (R) will submit the verification report: within 30 days(c) Certificate will be issued: within 05 days
-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

29.

 

 

 

 

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

 

 

 

 

Issuance of Late Birth entry Order

 

 

 

 

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the Medical Officer of Health/the Hospital where the birth relates with, and the area Patwari/Tehsildar (Revenue) for
verification report: within 05 days
(b) Medical Officer of Health/the Hospital where the birth relates with, and the area Patwari/ Tehsildar (Revenue) shall send the verification report: within 30 days
(c) Certificate will be issued: within 05 days

-do-

 

 

 

 

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

 

 

 

 

 

30.

 

 

 

 

 

 

 

 

 

 

 

Certificate Branch of SDM Office

 

 

 

 

 

 

 

 

 

 

Issuance of Late Death entry Orders

 

 

 

 

 

 

 

 

 

 

40 days
(a) A letter will be sent to the Medical Officer of Health/the Hospital where the death relates with, and the area Patwari/Tehsildar (Revenue) for verification report: within 05 days
(b) Medical Officer of Health/the Hospital where the death relates with, and the area Patwari/Tehsildar (Revenue) shall send the verification report: within 30 days
(c) Certificate will be issued within 05 days

SDA
of the area concerned 

 

 

 

 

 

 

 

 

SDM
of the area concerned 

 

 

 

 

 

 

 

 

Deputy Commissioner

 

 

 

 

 

 

 

 

 

 

31.

 

 

 

 

 

 

 

Arms Branch

 

 

 

 

 

 

 

New Arms License

 

 

 

 

 

 

 

50 days
(a) A letter will be sent to the Police Department for verification report: within 5 days
(b) Police Department will send the verification report: within 15 days
(c) License will be issued: within 30 days

Superintendent

 

 

 

 

 

 

 

Additional District Magistrate

 

 

 

 

 

 

 

District Magistrate

 

 

 

 

 

 

 

32.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Area Extension of Arms License

 

 

 

 

 

 

 

50 days
(a) A letter will be sent to the Police Department for verification report: within 05 days
(b) Police Department will send the verification report: within 15 days
(c) Order of extension will be issued: within 30 day

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

33.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Arms License Renewal

 

 

 

 

 

 

 

50 days
(a) A letter will be sent to the Police Department for verification report: within 05 days
(b) Police Department will send the verification report: within 15 days
(c) Order of renewal will be issued: within 30 days

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

34.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Registration of outside Arms License/ weapon(s)

 

 

 

 

 

 

a) A letter will be sent to the concerned authorities in the concerned State for genuineness/ verification report: within 05 days

b) After receipt of genuineness/ verification report from the State of origin, the certificate will be issued: within 05 days

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

35. -do- Permission to purchase weapon 30 days -do- -do- -do-
36. -do- Entry of addition/
deletion of weapon
30 days -do- -do- -do-
37. -do- NOC to Arms Dealer 25 days -do- -do- -do-
38. -do- Transport License to Arms Dealer 25 days -do- -do- -do-
39. Arms Branch Sale permission 30 days Superintendent Additional District Magistrate District Magistrate
40. -do- Updation of all license related activities in NDAL-ALIS software 07 days after approval of case -do- -do- -do-
41.

 

 

 

Sub-Registrar

 

 

 

Registration of documents/
instruments under the Indian Registration Act, 1908
Within 15 days

 

 

 

Sub Registrar

 

 

 

Registrar

 

 

 

Inspector General of Registration

 

 

42.

 

 

 

 

 

 

-do-

 

 

 

 

 

 

Supply of certified copies of the documents registered under the Indian Registration Act, 1908Supply of certified copies of the documents registered under the Indian Registration Act, 1908 Within 15 days

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

-do-

 

 

 

 

 

 

43.

 

 

 

 

-do-

 

 

 

 

Issuance of order for refusal/ deferment of registration, in case the impediment to registration is a mere informality or a defect capable of remedy 04 months or before the Document becomes time-barred

 

 

 

-do-

 

 

 

 

-do-

 

 

 

 

-do-

 

 

 

 

44.

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

Refusal/
deferment of registration in case of deficiency of Stamp Duty 

 

 

 

20 days
(a) Document shall be referred to the Collector for determination of deficient amount in Stamp Duty as per section 47 A of the I.S.A.: within 05 days
(b) Document with regard to deposit of requisite/deficient amount of Stamp Duty by the party shall be released: within 15 days
-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

-do-

 

 

 

 

 

 

 

45.

 

 

 

 

 

Marriage Branch

 

 

 

 

 

Registration of Marriage within 90 days under Chandigarh Compulsory Registration of Marriage Act, 2012

 

08 days
(a) Processing:
If the uploaded file is complete in all respects for locking: within 01 day
(b) Certificate will be issued: within 07 days.
Registrar of Marriages

 

 

 

 

Additional Deputy Commissioner

 

 

 

 

Deputy Commissioner-cum-District Registrar Marriages

 

 

 

46.

 

 

 

 

-do-

 

 

 

 

Registration of Marriage after 90 days under Chandigarh Compulsory Registration of Marriage Act, 2012 46 days
(a) Processing:
If the uploaded file is complete in all respects for locking: within 01 day
(b) Certificate will be issued: within 45 days
-do-

 

 

 

 

-do-

 

 

 

 

-do-

 

 

 

 

47. -do- Verification of Marriage Certificate 30 days -do- -do- -do-
48. -do- Issuance of Certified copies of Marriage Registration Certificate 30 days -do- -do- -do-
49. -do- Correction in
Marriage Certificate
30 days -do- -do- -do-